Privacy Policy for Terracotta.Design

Effective Date: 11/20/2024

At Terracotta.Design, your privacy is of utmost importance to us. This Privacy Policy outlines how we handle and protect your personal information, including data collected through our website, services, and mobile programs. By using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: Such as your name, email address, phone number, and billing details.

  • Usage Data: Including information about how you use our website, services, and any communications exchanged.

  • Mobile Information: Details provided for participation in SMS messaging programs.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Communicate with you about updates, offers, and services.

  • Fulfill your requests and provide customer support.

3. Mobile Information Privacy

We are committed to protecting your mobile data.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. Information may be shared only in the following circumstances:

  • With subcontractors or service providers who assist us in delivering services (e.g., customer support).

  • As required by law or legal processes.

5. Your Rights

You have the right to:

  • Access and review the personal information we hold about you.

  • Request corrections or updates to your data.

  • Opt out of communications or delete your data by contacting us directly.

6. Security

We implement industry-standard measures to safeguard your personal information against unauthorized access, disclosure, or misuse.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with a new effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at support@terracotta.design.